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UK’s Top Recruitment Agencies Revealed at 2008 Recruit Rank Awards
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UK’s Top Recruitment Agencies Revealed at 2008 Recruit Rank Awards
UK jobseekers nominated the country’s top performing recruitment agencies for customer service at the annual Jobsite RecruitRank Awards ceremony, which took place on Thursday night. Recognising best practice and customer service in recruitment agencies, the RecruitRank Awards (www.recruitrank.co.uk) are the only industry awards based purely on feedback from jobseekers and not the traditional peer judging panel.
Launched in November 2005 by Jobsite.co.uk with the aim of reducing candidate jobhunting frustrations and raising industry standards, RecruitRank is an online tool that tiers recruitment agencies on a daily basis based purely on the experiences of jobseekers. It allows candidates to feed back anonymously on the quality of an agency’s service after they have applied for a vacancy advertised by them on Jobsite. In turn, recruiters have private access to this feedback, which allows them to monitor and, if necessary, improve their service offering.
The RecruitRank Awards recognise those agencies with outstanding customer service, who achieved the highest levels of positive feedback over a 12 month period. Jobseekers’ feedback determined the winners of the 11 award categories, with special congratulations to the winner of Best Recruiter Overall, which was awarded to iTS European.
The categories and winners are:
Low volume Jobsite user: Communication (iTS European)
High volume Jobsite user: Communication (networx)
Low volume Jobsite user: Understanding Candidate Needs (Big Red Recruitment Ltd)
High volume Jobsite user: Understanding Candidate Needs (CELECTUS Recruitment Ltd)
Low volume Jobsite user: Best Recruiter (iTS European)
High volume Jobsite user: Best Recruiter (CELECTUS Recruitment Ltd)
Low volume Jobsite user: Industry Knowledge (EMS Sigma Ltd)
High volume Jobsite user: Industry Knowledge (Fircroft)
Low volume Jobsite user: Most Improved (Big Red Recruitment Ltd)
High volume Jobsite user: Most Improved (Enterprise Recruitment Ltd)
Commenting on the awards, Keith Potts, Jobsite CEO, says: “We are all aware of the power of recommendation – when you want to eat at a nice restaurant or stay in a quality hotel, you generally ask friends or colleagues if they know of anywhere – the same is true with recruitment. If you’ve been treated well you’re likely to recommend the agency to someone else who is looking for work. RecruitRank offers this on a larger scale and gives jobseekers a voice.”
Potts continues, “With several thousand recruitment consultancies eligible for inclusion in the RecruitRank Awards, these winners stand out as examples of providing exceptional customer service. RecruitRank is based entirely on candidate feedback, providing the industry’s most comprehensive insight into candidate needs and demands. Listening to this voice is critical for the future success of the industry as a whole. There is a lot we can learn from the RecruitRank Award winners, who epitomise best practice in the area of customer service.”
The Awards, which are in their third year, were held on 30th October 2008 at stunning private London venue, One Marylebone Road. The Awards host was James Caan, founder of the Alexander Mann Group and one of the most memorable Dragons from the BBC series Dragons’ Den. As a successful entrepreneur, James spoke on how businesses can win through in tougher times and keep their staff motivated and focused. His speech was of high value and relevance to the recruitment consultants present.
Source:
http://www.onrec.com/newsstories/23069.asp
Launched in November 2005 by Jobsite.co.uk with the aim of reducing candidate jobhunting frustrations and raising industry standards, RecruitRank is an online tool that tiers recruitment agencies on a daily basis based purely on the experiences of jobseekers. It allows candidates to feed back anonymously on the quality of an agency’s service after they have applied for a vacancy advertised by them on Jobsite. In turn, recruiters have private access to this feedback, which allows them to monitor and, if necessary, improve their service offering.
The RecruitRank Awards recognise those agencies with outstanding customer service, who achieved the highest levels of positive feedback over a 12 month period. Jobseekers’ feedback determined the winners of the 11 award categories, with special congratulations to the winner of Best Recruiter Overall, which was awarded to iTS European.
The categories and winners are:
Low volume Jobsite user: Communication (iTS European)
High volume Jobsite user: Communication (networx)
Low volume Jobsite user: Understanding Candidate Needs (Big Red Recruitment Ltd)
High volume Jobsite user: Understanding Candidate Needs (CELECTUS Recruitment Ltd)
Low volume Jobsite user: Best Recruiter (iTS European)
High volume Jobsite user: Best Recruiter (CELECTUS Recruitment Ltd)
Low volume Jobsite user: Industry Knowledge (EMS Sigma Ltd)
High volume Jobsite user: Industry Knowledge (Fircroft)
Low volume Jobsite user: Most Improved (Big Red Recruitment Ltd)
High volume Jobsite user: Most Improved (Enterprise Recruitment Ltd)
Commenting on the awards, Keith Potts, Jobsite CEO, says: “We are all aware of the power of recommendation – when you want to eat at a nice restaurant or stay in a quality hotel, you generally ask friends or colleagues if they know of anywhere – the same is true with recruitment. If you’ve been treated well you’re likely to recommend the agency to someone else who is looking for work. RecruitRank offers this on a larger scale and gives jobseekers a voice.”
Potts continues, “With several thousand recruitment consultancies eligible for inclusion in the RecruitRank Awards, these winners stand out as examples of providing exceptional customer service. RecruitRank is based entirely on candidate feedback, providing the industry’s most comprehensive insight into candidate needs and demands. Listening to this voice is critical for the future success of the industry as a whole. There is a lot we can learn from the RecruitRank Award winners, who epitomise best practice in the area of customer service.”
The Awards, which are in their third year, were held on 30th October 2008 at stunning private London venue, One Marylebone Road. The Awards host was James Caan, founder of the Alexander Mann Group and one of the most memorable Dragons from the BBC series Dragons’ Den. As a successful entrepreneur, James spoke on how businesses can win through in tougher times and keep their staff motivated and focused. His speech was of high value and relevance to the recruitment consultants present.
Source:
http://www.onrec.com/newsstories/23069.asp
