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ACS to increase India headcount by 1,000
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ACS to increase India headcount by 1,000
Amidst fears of lower spending on IT by global corporations, the underlying optimism of the Indian IT and ITeS industry of increased outsourcing to the country because of the slowdown is beginning to show some promise.
Dallas-headquartered Affiliated Computer Systems Inc (ACS), the world’s largest BPO company is planning to expand its India operations by a 1,000 people to meet the greater demand for offshoring from its US clients. It is setting up a new facility in Noida which is expected to be operational over the next three months.
According to Aman Mustafa, country head and vice-president, ACS India, the meltdown is spurring more projects from its clients. “To meet the increased demand, we are expanding offshore operations in international locations like Philippines, Jamaica, Mexico and India,” said Mustafa.
However, in a recent conference call after its financial results on October 30, the company officials had made public their decision to move 4,200 jobs outside the US during this financial year. This will not only help boost the company’s offshoring capabilities but also result in cost saving during these tough times. India with 5,000 employees makes for one of the largest delivery centres of ACS outside the US, which has a total workforce of 67,000 employees and a presence in 100 countries. Of the total 1,000 new hires in the next 8-12 months, 500 will be based in its Noida facility, while the rest 500 will be added to its existing centres in Bangalore, Kochi and Chennai.
Currently, Bangalore is the company’s largest facility in India with around 3,000 employees. On the motive behind setting up a new centre in Noida, Mustafa said, “We have been operating in the South for the last 5 years, its time we tap into the opportunity in the North.” The talent pool available in the Northern part of the country is what is attracting ACS to set up a base there, as it readies to foray into the smaller towns of Jaipur and Jodhpur in Rajasthan.
Big in the government sector, with around 45% of its revenues coming for the local, state and federal governments, the US constitutes for around 90% of its revenues. While BPO operations account two-third of ACS’ revenues, a Fortune 500 company, the rest comes from IT services. Apart from expanding its offshore operations, the company is also eyeing the lucrative Middle East market.
Source:
http://www.financialexpress.com/news/acs-to-increase-india-headcount-by-1-000/39
Dallas-headquartered Affiliated Computer Systems Inc (ACS), the world’s largest BPO company is planning to expand its India operations by a 1,000 people to meet the greater demand for offshoring from its US clients. It is setting up a new facility in Noida which is expected to be operational over the next three months.
According to Aman Mustafa, country head and vice-president, ACS India, the meltdown is spurring more projects from its clients. “To meet the increased demand, we are expanding offshore operations in international locations like Philippines, Jamaica, Mexico and India,” said Mustafa.
However, in a recent conference call after its financial results on October 30, the company officials had made public their decision to move 4,200 jobs outside the US during this financial year. This will not only help boost the company’s offshoring capabilities but also result in cost saving during these tough times. India with 5,000 employees makes for one of the largest delivery centres of ACS outside the US, which has a total workforce of 67,000 employees and a presence in 100 countries. Of the total 1,000 new hires in the next 8-12 months, 500 will be based in its Noida facility, while the rest 500 will be added to its existing centres in Bangalore, Kochi and Chennai.
Currently, Bangalore is the company’s largest facility in India with around 3,000 employees. On the motive behind setting up a new centre in Noida, Mustafa said, “We have been operating in the South for the last 5 years, its time we tap into the opportunity in the North.” The talent pool available in the Northern part of the country is what is attracting ACS to set up a base there, as it readies to foray into the smaller towns of Jaipur and Jodhpur in Rajasthan.
Big in the government sector, with around 45% of its revenues coming for the local, state and federal governments, the US constitutes for around 90% of its revenues. While BPO operations account two-third of ACS’ revenues, a Fortune 500 company, the rest comes from IT services. Apart from expanding its offshore operations, the company is also eyeing the lucrative Middle East market.
Source:
http://www.financialexpress.com/news/acs-to-increase-india-headcount-by-1-000/39
